Shop online with total peace of mind
Nigeria's safest way to buy and sell on Instagram, WhatsApp, and social media. We hold your payment securely and only pay the seller when you confirm delivery.
TrustPlugAI
online
Social commerce is great, until you get scammed
Buying from social media vendors usually requires payment before delivery, leaving you exposed to ghosting, wrong items, or low-quality products. Sellers also worry about fake alerts and unreliable buyers.
Why You Should Trust TrustPlugAI
We built a simple, secure bridge between buyers and sellers so everyone can trade with confidence.
100% Buyer Protection
Full, instant refunds if the item is never shipped or arrives broken. Your money is safe until you say yes.
Lightning-Fast Setup
No app downloads. No registration forms. Start your secure transaction right inside WhatsApp.
Low, Transparent Fees
Just a small 1.5% escrow fee or 2.5% for milestone payments. No hidden charges, ever.
Trusted Infrastructure
We don't hold your cash directly. All funds are securely guarded by licensed payment gateways.
Secure your next purchase in 4 steps
Share Details
Message us on WhatsApp with the seller's handle and the item you want to buy safely.
Identity Verification
Both buyer and seller verify their identity through Prembly — Nigeria's trusted KYC platform — so you know exactly who you're trading with.
Pay Securely
Pay into our licensed gateway partner escrow hold. The money stays locked and protected.
Confirm & Release
Once the item is delivered and matches your expectations, confirm to release the funds.
TrustPlugAI Fees
We keep our fees low so every Nigerian can trade safely online.
Ideal for one-off social media purchases. Funds are released immediately after you confirm receipt of goods.
- Instant refund protection
- Licensed gateway security
For custom work, pre-orders, or services. Release funds in chunks as the work progresses toward completion.
- Dispute resolution support
- Staged payment control
Fair conflict resolution
If a dispute arises—like a wrong item or non-delivery—our AI assistant pauses the payment immediately. Our human resolution team then reviews evidence from both parties and delivers a fair outcome within 24–48 hours.
Got questions? We've got answers.
Everything you need to know about trading safely with TrustPlugAI.
What if the seller sends the wrong item?
You get a full, verified refund. The seller doesn't get paid until items are confirmed on delivery
Does the seller have to pay anything?
Typically, the buyer covers the escrow transaction fee as part of their protection. However, you can agree with the seller to split the fee during setup.
How long does the seller wait for payment?
Funds are transferred to the seller's verified bank account immediately once you confirm delivery in the chat interface.
Can I use TrustPlugAI for services, not just products?
Yes. Our milestone payment option lets you release funds in stages as a freelancer or service provider completes each agreed milestone.
Ready to buy safely today?
Don't risk direct bank transfers anymore. Let's secure your deal in less than 5 minutes.